Privacy Policy
Bishnoi Dental Care Pvt. Ltd. (“Bishnoi Dental Care”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how Bishnoi Dental Care collects, uses, processes, stores, protects, and discloses information when you visit or interact with our website, submit an enquiry, request an appointment, contact us through digital channels, or use services provided through our website.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
- We do not sell your personal information
- Reasonable safeguards protect your data
- You can request correction or deletion
Information We Collect
Depending on how you interact with our website, we may collect the following information.
1.1Personal Information
This may include:
- Full name
- Mobile number
- Telephone number
- Email address
- City or locality
- Preferred dental clinic or branch
- Appointment preferences
- Enquiry details
- Information submitted through website forms
1.2Dental or Healthcare-Related Information
When voluntarily provided by you, we may receive information concerning your dental concern, treatment requirement, appointment purpose, or other information necessary to respond to your enquiry or provide appropriate assistance.
1.3Technical Information
When you access our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of access
- Website interaction information
- Referral/source information
- Approximate location information
How We Use Your Information
We may use collected information for purposes including:
- Responding to enquiries
- Processing appointment requests
- Contacting you regarding appointments
- Confirming or rescheduling appointments
- Providing information about our dental services
- Identifying your preferred clinic
- Providing customer support
- Following up on enquiries
- Improving our website and services
- Website analytics and performance
- Security and fraud prevention
- Internal administration
- Compliance with applicable laws and regulations
Appointment Requests
Information submitted through an online appointment form is treated as an appointment request.
Our authorized team may contact you to verify the information, discuss availability, and confirm the appointment.
Availability may depend on the selected clinic, doctor, date, and time.
Communication
If you provide your contact information, Bishnoi Dental Care may contact you through:
- Phone calls
- SMS
- Other applicable communication channels
Communication may relate to:
- Appointment requests
- Appointment confirmation
- Rescheduling
- Cancellation
- Enquiries
- Treatment-related communication
- Customer support
- Service information
Where applicable, promotional communications will be handled in accordance with applicable law and your communication preferences.
Cookies
Our website may use cookies and similar technologies to improve:
- Website functionality
- Website security
- User experience
- Performance
- Analytics
- Marketing measurement, where applicable
You may manage or disable cookies through your browser settings.
Some website functionality may be affected if certain cookies are disabled.
Analytics and Third-Party Services
We may use third-party technology and service providers to support website functionality and business operations.
These may include, where applicable:
- Website analytics services
- Google services
- Google Maps
- Social-media platforms
- WhatsApp or communication services
- CRM systems
- Appointment-management systems
- Hosting providers
- Security services
- Marketing and advertising platforms
Such third parties may process information according to their own terms and privacy policies.
Sharing of Information
We may share information with authorized employees, service providers, technology partners, communication providers, or other parties where reasonably necessary to:
- Process appointment requests
- Respond to enquiries
- Provide customer support
- Operate our website
- Maintain technical infrastructure
- Provide requested services
- Maintain security
- Comply with legal obligations
- Protect our rights and users
Information will be shared only where reasonably necessary for the relevant purpose or where required or permitted by applicable law.
Data Security
We take reasonable technical, administrative, and organizational measures to protect personal information against:
- Unauthorized access
- Unauthorized disclosure
- Misuse
- Alteration
- Loss
- Destruction
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Accordingly, we cannot guarantee absolute security of information transmitted over the internet.
Data Retention
We retain personal information for as long as reasonably necessary to:
- Fulfil the purpose for which it was collected
- Manage appointments and enquiries
- Provide customer support
- Maintain business records
- Meet legal or regulatory obligations
- Resolve disputes
- Protect our legitimate interests
Retention periods may differ depending on the type and purpose of the information.
Your Rights
Subject to applicable law, you may have rights concerning your personal information, including rights to:
- Request information regarding processing of your personal data
- Request correction of inaccurate information
- Request deletion where legally applicable
- Withdraw consent where processing is based on consent
- Raise a privacy-related complaint
- Request assistance regarding your personal information
Requests may require reasonable verification of your identity.
Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement where required by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us.
Third-Party Websites
Our website may contain links to third-party websites, applications, social-media platforms, maps, payment services, or other external websites.
Bishnoi Dental Care is not responsible for the privacy practices, security, content, or policies of third-party services.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
Medical Information
Information published on our website is intended primarily for general informational and educational purposes.
Website information should not be considered a substitute for examination, diagnosis, or professional dental advice.
Please refer to our Medical Disclaimer for further information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes in our services
- Changes in technology
- Changes in legal requirements
- Changes in our privacy practices
The latest version will be published on this page with an updated “Last Updated” date.
Contact Us
For privacy-related questions, requests, or complaints, please contact Bishnoi Dental Care Pvt. Ltd.
You may also contact the relevant Bishnoi Dental Care clinic or authorized support team.
Acceptance
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.