Privacy Policy: Bishnoi Dental Care Pvt. Ltd.
At Bishnoi Dental Care Pvt. Ltd., we value the trust you place in us when sharing your personal and medical information. Protecting your privacy and ensuring the confidentiality of your data is one of our top priorities. With 18+ years of service, 2.5 lakh+ patients treated, and multiple branches across Rajasthan and Madhya Pradesh, we have always upheld the highest ethical and professional standards.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you:
- Visit our website
- Book an appointment online or through phone/WhatsApp
- Share personal or medical details at our clinics
- Use our dental services at branches in Udaipur, Nimbahera, Chittorgarh, Neemuch, Begun, Mangalwar, and Chhoti Sadri
- By accessing our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
To provide safe, personalized, and effective dental care, we may collect the following information:
- Personal Information: Name, age, gender, address, email, phone number.
- Medical Information: Dental history, X-rays, previous treatments, allergies, ongoing medication.
- Appointment Details: Date, time, clinic location, preferred dentist.
- Payment Information: Mode of payment, transaction details (processed securely).
- Website Usage Data: IP address, browser type, cookies, pages visited, time spent.
2. How We Use Your Information
Your information is used to deliver high-quality, safe, and personalized care. We may use data for:
- Scheduling Appointments: Confirming and reminding patients about bookings.
- Personalized Treatment Plans: Designing care based on medical history.
- Medical Records: Maintaining accurate health records for ongoing care.
- Payment Processing: Handling billing, insurance claims, and EMI options securely.
- Communication: Sharing treatment updates, oral health reminders, offers, and newsletters.
- Improvement of Services: Using feedback and analytics to enhance patient experience.
3. Data Protection & Security
At Bishnoi Dental Care, security is our priority. We adopt multiple safeguards to protect your data:
- Encrypted Systems: Secure servers and encrypted communication for digital records.
- Restricted Access: Only authorized staff can access patient files.
- Secure Payment Gateways: Online transactions are processed safely.
- Regular Audits: Internal checks to ensure compliance with healthcare privacy laws.
- Backup & Recovery: Patient records backed up securely to prevent data loss.
4. Sharing of Information
We do not sell, rent, or trade your personal information. Your data may only be shared in these cases:
- With Your Consent: Sharing records with another specialist if you approve.
- Insurance & Payment Processing: To facilitate claims and EMI approvals.
- Legal Requirements: If mandated by law or court order.
- Emergency Situations: When sharing medical details is necessary to protect your health.
5. Use of Cookies & Website Analytics
Our website uses cookies and analytics tools to improve user experience. These help us:
- Understand how patients interact with our site.
- Show relevant health-related content and offers.
- Optimize site performance and loading speed.
6. Patient Communication & Marketing
With your consent, we may use your contact information to:
- Send appointment reminders via SMS, WhatsApp, or email.
- Share oral health tips, clinic updates, and seasonal offers.
- Invite feedback for improving our services.
- You can opt out of marketing communications anytime by unsubscribing or contacting us.
7. Data Retention Policy
We retain patient data only as long as necessary for medical, legal, or operational purposes:
- Medical Records: Retained securely for continuity of care.
- Financial Transactions: Stored as per government compliance requirements.
- Inactive Patients: Data securely archived and deleted when no longer needed.
8. Compliance with Indian Laws
Bishnoi Dental Care Pvt. Ltd. complies with:
- Information Technology Act, 2000 and its amendments.
- Personal Data Protection Bill (PDPB) guidelines in India.
- Medical Council of India confidentiality guidelines.
9. Patient Rights
As a valued patient, you have the right to:
- Access Your Records: Request copies of your dental history.
- Correct Information: Update personal or medical details.
- Withdraw Consent: Opt out of communications at any time.
- Request Data Deletion: Ask for secure removal of inactive records.
10. Privacy Across Our Locations
We maintain the same privacy and safety protocols across all our branches:
- Nimbahera: Privacy for pediatric and family dentistry records.
- Udaipur: Online booking confidentiality & encrypted records.
- Neemuch: Safe insurance claim handling.
- Chittorgarh: Secure orthodontic and implant patient data.
- Begun: Confidential cosmetic dentistry treatments.
- Mangalwad: Data safety in preventive and general dentistry.
- Chhoti Sadri: Safe patient record storage and retrieval.
11. Contact Us for Privacy Concerns
If you have any questions, requests, or concerns about our Privacy Policy, please contact us:
- 📍 Visit: Nimbahera, Udaipur, Chittorgarh, Neemuch, Begun, Mangalwar, Chhoti Sadri.
- 📞 Call: [(+91) 9413020881]
- 📧 Email: [bishnoidentalcare@gmail.com]