shiftkey customer service number

self-employed or independent contractor health care providers or healthcare facilities who use its platform. I do show that on September 14, 2022 your account was reinstated and you should now have full access to your account and to pick up shifts. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. information collected and used by our Services. for the latest information on our privacy practices. They force you to use paper logs which is bad for the environment. I work when I want to, ShiftKey is great and now I can do my own thing. With access to hundreds of shifts in your area, you can manage your professional life and always count on ShiftMed. Business Profile ShiftKey, LLC Medical Staffing Contact Information 5221 N O Connor Blvd STE 1400 Irving, TX 75039-3754 Get Directions Visit Website Email this Business (972) 497-2243 Want a. 2022 Nursing Shortage: ShiftMed Survey Shows Nurses Arent Okay, A Guide on How Much Nurses Make in the USA. through Information. Shiftkey, LLC can be contacted via phone at (214) 257-8686 for pricing, hours and directions. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. use our Services. Overall if they had a clockin system like most agencies and s cancel shift inside the app it might be ok. Hello, Thank you for writing this review and brining this to our attention! the end of this Privacy Policy. I have a issue to sign my drug test? Staff surveys, performance monitoring, automated rewards system, new hire tracking and financial wellness. If you would find it helpful, we could send you a direct email with a breakdown of your shifts worked, the amounts paid and the dates that the payments were made. Or are you a current customer looking for support? Once the shift was done, the timesheet was filled by a staff nurse at the facility. The app now has fewer bugs no extermination necessary. or us) that link to this Privacy Policy. help@shiftkey.com. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Find high quality certified professionals near you. I pick my shifts, show up, and work. we learn about you depends upon what you do when using one of our services, mobile applications, or websites Open up your Pulling issues faced by users like you is a good way to draw attention of ShiftKey - Nursing Jobs to your problem using the strength of crowds. Applicant tracking system, automated background screenings, electronic onboarding and hiring analytics. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. If facilities like nhc cool springs are under a 2hr window, give 45 min an employee should not be penalized. From time to time, we may change this Privacy Policy. I absolutely have no idea what Im going to do for rent next week as now Im out of a job. I called her back 08/29 and still nothing . If we become aware that we have collected personally We will also notify you of material changes as required by applicable law. The help option should be available 24/7. Cant get an answer from no one one Shiftkey team, My girlfriend hacked my account and changed my password I need help I were hired by u all want to pick up shifts wat do I do, My password for shiftkey login is not working. makes no representation that the Services are governed by or operated in accordance with the laws of any other World-class engineering team dedicated to enhancing the ShiftKey experience. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. ShiftKey utilizes a proprietary online scheduling system that allows you direct access to request Shifts that are advertised by Facilities. Sell with Shift: Get a free online estimate for your car in less than two minutes! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Read More. Hello ******, we apologize about any inconvenience this has caused. Youngest son had been sick throughout night decided to take him to doctor in am. hi i been trying to work for you and my ID and my cna lic have diff last nam i need help on this so i can be a team player this you thank you Hello ******, we apologize for any inconvenience. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. Provide the care your patients need by connecting with a large pool of qualified PRN healthcare professionals. shiftkey is the first scheduling and credential management platform designed to combat the national healthcare shortage by directly connecting healthcare professionals with top-tier facilities. Hello Ms. *********, we apologize for any inconvenience. marketplace-based model delivers a powerful, seamless, and highly automated user-experience thats also flexible and easy to use. appeal. government entities, in accordance with applicable laws. Realtime access to thousands of open PRN shifts to build your ideal schedule. AT YOUR OWN RISK. If you are currently in a different field but want to make a career switch to nursing, it's important to understand all the possibilities. Every year you must complete a drug screen and background check, I went did everything they ask for took UA waited almost a month for background check to come back, background came back they said I didnt pass the background check, but not just that I worked for this company last year with the same background thats been on there since 2003 which was a ticket. Ready to discuss how OnShift can streamline HCM at your senior care organization, or do you need customer support? The correction has been made and payment was sent on 10/5/22. To disable your account or request assistance with profile changes please contact You can also explore our Help Center to see if we already have the answer to your question. Im still trying to understand how did I work for you last year but cant work for you this year NOTHING has changed with my background. Our platform connects independent healthcare providers (Providers) to Im currently on contract in New York! . Flexible Solution for Staffing Shortage Featured on the TODAY show for disrupting the healthcare industry, ShiftMed helps alleviate the nurse staffing shortage across the country. ShiftKey reserves the right to store this information in and outside of the United States and in locations not However the staffer changed my hours to 14.5 hrs worked and I have contacted my account manager ******* ******* at Shiftkey several times and still have not been paid. ShiftKey for Providers. The name on my login profile is "Chris", but the name on my photo ID is "Christopher" and you guys are not accepting my photo ID upon registration. Introduction. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. ShiftKey connects CNAs, LPNs, RNs and other healthcare professionals with open shifts at facilities in your area. Browse, request & work nearby PRN shifts. Vantage pointe keeps saying shiftkey has to fix it so I can get paid. On request, we will give you a copy of certain Personal Information about you that we hold. 100 percent of my other agencies and hospitals have never charged me for this info. Have questions or need support? Shiftkey, LLC can be contacted via phone at (214) 257-8686 for pricing, hours and directions. There isn't a reason to cancel a requested shift. certain information may be exempt from such requests under applicable law. And I cannot find the number to get started working, Can I please get a phone number to call so I can start working, Gdm, please search by Registry number instead of searching by name. When you visit our website, we may collect information you choose to submit to us including, Like other websites or apps, we also may collect and store information that is generated automatically as you Husband volunteered to stay however by 4:30-5 I told him to go ahead leave for work, he had an hour drive, and that no request were accepted so I would be off to take our youngest to doctor. Leave a review and share your experience with the BBB and ShiftKey, LLC. ShiftKey does strive to ensure all payments are correct and made in a timely manner. If youre interested in being a part of a future pilot offering both products in one seamless solution, please click here. . I explained that was wrong about what she stated. My account manager is awesome! Leads by Industry . My account with this company was suspended for ncns and I have tried to reach out to the company and my account manager with no success. However, no security system is impenetrable. I have reached out several times via app, bot, and phone and to date still no resolution. Contact Info (214) 257-8686 Questions & Answers Q What is the phone number for Shiftkey, LLC? Your local laws (including those Virginia) may permit you to exercise certain rights with respect to the You get daily pay or weekly. I wouldnt even give it a review I was working for Highlands considered Opis threw this company I have proof of shift and signed sheet with all our names and hall I signed I was the first one there early like always. Transparent, upfront pricing,with shift rates that you set, Experience the ShiftKey differencetoday. We have over 1,000,000 users and companies will listen to us. Said had take son doctor and could see if I could take my son to his aunt if possible after. However, the check was still $30 short. In addition, there is not a phone number to contact anyone. How much time do you spend managing the PRN shift schedule? Hello *******, we apologize for any inconvenience. Shiftkey has continuously shortened my pay. Zero stress. 4228 N Central Expy, Dallas, Texas, 75206, United States. However I turned my time card in and the DON of this facility did not know how to correct the times to match since I was scheduled for 8 & worked 12. live life on your terms. Dont work here they dont care. BBB Business Profiles are subject to change at any time. Personal Information will be processed by us in the United States, where data protection and privacy regulations (The consumer indicated he/she DID NOT accept the response from the business.) (Site), the ShiftKey mobile application, and all other related services that are products of ShiftKey LLC, a facilities and self-employed or independent contractor health care service providers, such as yourself, to If a parent or guardian learns his or her child has provided us with Personal We are under no obligation to destroy anonymized aggregate data. It lacks geofencing so that you can clock in and out through the app. Our records show that a Pay Card was reissued to you on 9/13/22 to the address you entered into the. I have finished with the test but I cant login to submit other documents, Im not seeing any shifts past the 25th Ive asked facilities and they said the have put shifts out but nothing is showing is anyone else having that issue. Personal Information refers to information that is related to an identified or identifiable person, including, But, as you'll see, there are specific incentives that would make them feel differently. All requests, bids, approvals, confirmations, and cancellations for Shifts are done so only through the Platforms. She will no longer return my emails either. collection of information. But an app is only as strong a solution as the people behind it. Want to learn more about our products and services? ShiftKey's automated features help you manage your credentials and keep them up-to-date so you'll never miss an opportunity. BBB Business Profiles generally cover a three-year reporting period. If you have any additional questions about your payment please call us at (XXX)XXX-XXXX. WITHOUT In that situation customer service really dropped the ball. We may collect. Choose ShiftKeys PayCard option and receive your payment the next day or go with weekly deposits into your bank account. I contacted shiftkey again. Prevent apps from taking your money without permission. ShiftKey connects you with open shifts at facilities across the nation. Get notified with email, push notifications or text messages about shift opportunities, premium rate shifts, schedule updates and payments. When you use our Services in your capacity as a representative of your Facility, we may collect. other activity to enable the delivery of targeted advertising about the Services to you. So thank you this app for screwing me over, Saying that I dont have license when I have license in currently working in Florida. And they always respond when you need them. I said I could or volunteered to wrk next 2 mornings. Help please. service providers. Information, he or she should contact us at This was one of the best choices I have made as a nurse. We were at doctor still had go pharmacy take my son to my sisters then go in. Did this answer your question? We take your privacy very seriously. Residents of certain states such as Virginia may opt out of the sale of their personal information or According to our records, this matter has been resolved and a payment was sent on 10/20/2022 for this shift. 598 Shiftkey jobs including salaries, ratings, and reviews, posted by Shiftkey employees. Tired of picking up five days in advance for a morning shift with no word or approval on if Im working. So if my SSN happens to be used in another state or Ca ShiftKey will be hold accountable. Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. We are not responsible for the privacy policies or other practices employed by websites linked to, or EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE PLATFORMS OR ANY to make all choices you make while using our Services as transparent as possible. there isnt a clear answer to any of my questions and i have been employed with shiftkey for a while now. Choose what's right for you. Contact HCM Software Provider for Senior Care - OnShift However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. We will take reasonable steps to verify your identity before responding to your request as by and between you, a self-employed individual or independent contractor who is a licensed healthcare If you have any questions, comments, or concerns about im trying to put my paperwork through and it keeps denying my lisence i oridanally got it in NM and then moved to texas. Mar 11 2022. It lacks basic features such as a calendar subscription so that your schedule within the app is shared to your native operating system calendar app for your phone. statements of such third parties prior to using their sites or services. We apologize for any inconvenience. Explore LVN Shifts near you . . Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connecting tens of thousands of verified nursing providers with thousands of healthcare facilities across the United States. View McKenna Tweedie's business profile as Team Lead, Customer Service at ShiftKey. Receive small business resources and advice about entrepreneurial info, home based business, business franchises and startup opportunities for entrepreneurs. such changes by posting the updated Privacy Policy on the Services and by updating the Last Updated date at 1.2.1 Contact and registration information, 1.2.2 Eligibility and identity verification information. of this Privacy Policy is to explain what information we collect, how we may collect it, to whom we may disclose (collectively our Services). I also dont understand the premium shifts. EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. Once again, I was told the account manager would reach out in 3-5 days, but still hadn't heard from them or no one else from Shiftkey. Cna for several years and currently licensed in Michigan and on New Yorks registry list. Website: www.shiftkey.com Employees (this site): ? Its just really annoying trying to get your foot in the door when no one will approve you. I feel bad for constantly having to call the nurses station and they never know how to help. Overtime tracking, time theft monitoring, employee utilization, hiring analytics and payroll-based journal reporting. Submit your email to receive the latest stories and expert advice AGREEMENT. We work all hours of the day not just 9-5. Hey there! The pre hiring process was easy. 08/25 I reached out to Katrina Davis, the administrator at Kensington Gardens, to her about the mistake she had made, she said she reached out. Took less than a week for my drug test and back ground check to clear. circumstances, if you ask us to delete your information, you may no longer be able to access or Theres plenty of shifts available in different states. Some reason its only showing up that way. I reached out on the 20th, but again was told the same thing, but still no correction in my pay. Free Tools . On the 4th day after this mistake, I worked another shift but at facility 2. We welcome your feedback regarding this Privacy Policy. but never did. As a reminder, ShiftKey is a technology marketplace platform connecting healthcare providers, like yourself, directly with healthcare facilities and as such, your relationship with us is governed by the ShiftKey Terms of Services. and such parties to connect and be able to contract with one another, if they so choose, under whatever terms Visit forums . Overall a great app! You can review, update, change or delete Privacy Policy on the Services when we do so. We may retain certain information as required by law or for necessary business purposes. the information you have provided to us (and that we continue to store) in your profile at any time BBB is here to help. On request, we will give you a copy of all the Personal Information about you that we hold. I don't mean to be harsh but that is how I feel. help@shiftkey.com. Our #1 nursing jobs app connects local CNAs, STNAs, GNAs, LPNs, and RNs with nearby per diem shifts or permanent positions at short-staffed facilities. Shiftkey Reviews Updated Jan 6, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 103 of over 222 reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.6 69 % Recommend to a Friend Your trust is our top concern, so companies can't alter or remove reviews. Also tired of going to bed the night before and having to wake up early just to not have my shift approved. (The consumer indicated he/she ACCEPTED the response from the business.). I called facility immediately upon seeing this and let them know situation. The two charges of $35 for the background check and drug screen are clearly listed in section 3.7 of the Terms of Service. so is there a customer service number i can call and get directly to a human person? Customer Reviews are not used in the calculation of BBB Rating. like to exercise any of them, you may contact us at I have 87% now. it, and certain other matters related to such information, including the choices you have regarding our you can determine your work-life balance. 1.4.1 Contact and registration information. We encourage you to review the privacy After reviewing our records, we are not finding any discrepancies. Termination, Deactivation, or Restricted Use. Thank you for taking the time to leave a review and we hope to see you on the ShiftKey platform! Choose from shifts, based on your current or preferred location and bid your desired rate. Please note your rights and choices vary depending upon your location, and Needed resolution for 9/28 shift. A tag already exists with the provided branch name. To date I have yet received an explanation for either shiftkey or the account manager and I still haven't been paid. Facilities havent approved shifts and wait until last minute to deny them. Thanks. I don't know if this staffing is even real.? Each facility that uses the ShiftKey platform has direct access to a dedicated account manager, along On the timesheet, she signed for the time in but forgot to print it, hence the time she was rejected. I am still in limbo of any resolution. A The phone number for Shiftkey, LLC is: (214) 257-8686. The best way to reach us is by email. is processing for targeted advertising and may be considered a sale under applicable law. I reached out to Kensington Gardens, spoke with Katrina Davis about my timesheet error on 08/09. Get paid next day or go with weekly direct deposits. A The phone number for Shiftkey, LLC is: (214) 257-8686. During the height of the COVID-19 pandemic, the world got a hard look at the nursing profession. I did. Book with confidence knowing all PRNs are fully validated and their credentials actively monitored for changes. The building I was scheduled canceled my shifts and listed me as a no call no show. Discover which options are the fastest to get your customer service issues resolved.. THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE PLATFORM OR ANY I cant be the only person that has absolutely not signed up for a shift and its showing a shift for your as signed up that you know you did not sign up for So my personal opinion overall all shiftkey is a great tool to l use if you are in a bind needing to make some moves quickly! I believe it was stolen. As a result, I am unsure of how safe this site is. you and ShiftKey agree as follows: TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED Need to Contact ShiftKey for Help? Profile Information. We reserve the right to make changes to this policy at any time and will update this Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. If there is a way I can talk to someone without paying then send me a phone number to my email. identifiable information and other information that you provide us through your use of our Services. I've worked, but now I can't get paid. I've been informed nhc of cool springs send out mass shift acceptance from ShiftKey when they're regular employers will be out. She put the time I clocked in. This information is subject to a fee not exceeding the prescribed fee permitted by law. Today, they still aren't okayand our 2022 State of Nursing Survey results reflect that. On August 8, 2020 i was originally assigned to work a shift at Vantage pointe village. Get started today. I signed up I want to start working but it says my Social Security number is already being used. We offer the flexibility and confidence to do the job you love, when, where, and how often you want. you may receive from us to unsubscribe Regardless of your choices regarding promotional communications This prevents you from having your schedule at a easy glance. This Privacy Policy covers personally Two pay periods have passed and they have the audacity to blame it on me. I apologize for any confusion there may be with regard to the deductions. conditions of your account, or other similar communications. A little over an hour later shift was accepted with a 45 min window to get there. I am the one who used it. In the meantime, here's how to enter your company's preferences on calculating your employee's PTO. each browser or device where you want the choice to apply. ShiftKey empowers nurses. Our computer systems for the Services are currently governed by and operated in the United States, so your We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. This company has gotten too big for its britches. It was apparent nurses weren't okay. Shiftkey has failed to resolve a payment for service. I worked for this agency for a while year. Who is ShiftKey Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connec Read More Headquarters 4228 N Central Expy, Dallas, Texas, 75206, United States Website www.shiftkey.com Revenue $42M Industry Human Resources & Staffing Business Services REDACT ANY CREDENTIALS THAT ARE UPLOADED TO THE SERVICES AND ANY DOCUMENTS UPLOADED BY YOU ARE DONE SO PHONE SUPPORT. I shouldnt have to call facilities to have my shift approved they should be required to look at it as soon as they get it. ShiftKey is amazing. number. This activity When do I get my debit card it has been about two weeks need my money to pay my bills tx, By Christopher Eickelmann under our direct control (for example, co-located server facilities). TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE PLATFORMS. Actually got the username and password from the DON to do so. within the legally required time period, including a written explanation of the results of your help@shiftkey.com. If you prefer assistance over the phone, you can leave a voicemail for our friendly Customer Support staff at (415) 223-7565. transmitted over the Internet. It wasn't. add it to an appropriate suppression list. You bid your hourly rate. Please note, if you use different browsers, devices, or services you will need to opt out on Time & attendance, employee scheduling, labor management, overtime monitoring and communication system. Everyone hailed nurses as heroes (which they always have been), watching them battle mental and physical exhaustion and burnout on the frontlines of care. your profile settings. This time..smh. I sent her screenshots of both my pay statements and my bank account.

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