Enter the approval code in the Authorization field. It may be necessary to perform a parameter download after the first-time setup is completed. For future access, bookmark this link to Online POS Terminal: chase.com/OnlinePosTerminal after you complete the steps in the UPDATE TO JAVA WALKTHROUGH section. On the Gift card>Issue or add value, click the Force issuance or add value radio button under Transaction details or Transaction type. Overview | Managing your account | Product Support | Protect Your Business | FAQ, Glossary of Electronic Payment Processing Terms, A|B|C|D|E|F|G|H|I|J|K|L|M|N|O|P|Q|R|S|T|U|V|W|X|Y|Z. ABA Routing Number A unique, nine-digit number assigned to each banking institution, used to identify the bank and direct ACH debits and credits. Fraud Investigation The process of identifying suspicious merchant or cardholder activity. As always, feel free to call us if you need any help after you have received the code as we are always ready to help you find payment solutions. Wait for a moment before the Chase voice authorization merchant number is loaded. See Card-Not-Present. 4. Now, working with a Chase Voice Authorization takes a maximum of 5 minutes. 1. Find CocoDoc PDF editor and install the add-on for google drive. If your business subscribes to a Chase Gift Card program, then your Online POS Terminal account should display a Gift Card option on the navigation menu bar. Unsettled transactions will remain in an open status view for four months. With the voice authorization code, you will be able to follow the prompts to complete the credit card transaction. 2. Insurance products are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Use this guide to set up your Online POS Terminal, explain the iPP 320 PIN pad features and familiarize yourself with your new payment processing system. On the Layout tab, set the Paper Size dropdown to Roll Paper 80x297mm. However, it does not mean that the transaction is valid or that it is being entered into by the actual cardholder or that it will not be disputed. On the Gift card>Redemption page, enter the card number, amount and any additional details required by your account or business. At any time, the customer can call to check the available balance and hear a playback of any recent transactions associated with the account. The Tax Indicator dropdown options change depending on the Sales Tax entered. AVS is designed to help combat fraud in non-face-to-face transactions. Just click the Print Customer Receipt, Print Merchant Receipt or Print Both button to choose your preference. From payment processingto foreign exchange, Chase Business Banking has solutions and services that work for you. If you choose the Report button versus Search, you can create and view reporting for your search results. 4. When used at the point of sale, the transaction is processed through interchange as a credit card transaction with the funds debited from the cardholder's checking account. Because it is not your responsibility to explain to your customer why his or her card was declined, you dont receive the reason for the decline. A good-faith attempt at resolution must be made before filing a compliance case. 3. For detailed instructions see our V/T Authorization section. Use the Transactions drop-down menu to look up All, Open, Pending or Rejected items. On the Gift card>Issue or add value page, enter the card number,amount and any additional details required by your account or business. is a wholly-owned subsidiary of JPMorgan Chase & Co. Chase's website and/or mobile terms, privacy and security policies dont apply to the site or app you're about to visit. 1. 1. Ensure that your chosen Device Name or iPP320 is displayed under Entry Mode within the application. 4. Authorization Request A merchant's request for an authorization to accept a cardholder's sales transaction. . American Bankers Association (ABA) The trade association of American bankers. On the Gift card>Activation page, enter the card number, amount and any additional details required by your account or business. Step 1 - Dial the appropriate voice authorization number from the list below If your merchant number begins with 5436 or 555: 1-800-343-5792 If your merchant number begins with 708: 800-645-9120 If your merchant number begins with 434: 800-896-7161 If your merchant number begins with or 516: 800-228-1122 All other merchant numbers: 1-800-991-9911 The BIN comprises the first six digits of a standard credit card number. Admin read-only access This user will have read-only rights to Online POS Terminal screens with the exception of viewing transactions in Transaction Management generating reports. Follow instructions in 1. 1. The merchant must then call for a voice authorization. VOID Authorization Procedure 1. Front-End Network Network provider responsible for authorizing and capturing transactions and forwarding the information to the back-end network. After that date, the card becomes invalid and should no longer be accepted. We know that you have a lot of passwords and pins to remember. Enter the approval code in the Authorization field. Repeat previous steps to complete the transaction. By clicking the Quick Batch view icon, you can see a quick snapshot of the type and number of transactions that make up your current open batch. Remove the iPP 320 PIN pad from the box. MasterCard owns and operates its own international processing network. Card-Not-Present A type of card transaction in which the card is not present at the point of sale for the magnetic stripe to be read. There are many reasons why a card might be declined for instance, a temporary situation such as a customer going over the credit limit, or another issue, such as when a card is stolen or lost. The actual record of the balance on the card is maintained on a stored value card database. 4. Force The process by which a voice-authorized transaction is key-entered to be settled electronically with a batch of transactions. Authorization numbers are required to use voice services for the following reasons: Check Card A bank card that can be used with a PIN at an ATM or without a PIN at the point of sale, also known as an offline debit card. Discover is a registered trademark of Discover Financial Services. Online POS Terminal supports the Epson TM-T20II thermal receipt printer. See Discount Rate. (See also "Settlement"). A voice authorization is a security measure that is usually initiated by a bank or by a merchant processor when they consider a credit card purchase to be unusually large or significantly different in some way from the normal activity associated with a given card. The first step is to make sure that the gift cards are valid. Refund A refund occurs when the merchant rebates all, or a portion, of an original transaction amount to the cardholder. 4. 17 Station St., Ste 3 Brookline, MA 02445. Merchant Store owner or seller of products. 1. Point-of-Purchase Conversion (POP) A one-time ACH debit from a consumer's bank account for in-person purchases made at the point-of-sale; upon receipt of a check and signed authorization. The Epson T20 thermal receipt printer offers speed, cost savings and convenience. Integrated Services Digital Network (ISDN) A digital phone service link capable of supporting up to three types of communication devices simultaneously. Click Quick Batch View to manually settle your batch. DocHub v5.1.1 Released! Card Identification Number/Card Identifier (CID) An American Express and Discover verification process that utilizes a non-embossed three- or four-digit number printed when authorizing credit card transactions where the physical card is not present. You can click Print Customer Receipt, Print Merchant Receipt or Print Both button to choose your preference. To begin redeeming a gift card, select Redemption from the Gif card menu. Fix and resend Resend Send this transaction back at any time Voice Perform a voice authorization per instructions provided by Chase Paymentech Pending The transactions are grouped into a batch and given a Pending status. Internet Service Provider (ISP) An organization that provides access to the Internet. If the current user is still using the phone, you will automatically receive the code for the number that you are using. You are not required to participate if you elect to answer additional security questions. 3. Credit Slip A form stating a refund or price adjustment will be credited to a cardholder account. During online debit transactions, the cardholder must enter a PIN. For questions or concerns, please contact Chase customer service or let us know about Chase complaints and feedback. This will be a useful action if you elected to not set up an Auto-Settlement Time in your Settings section. Resource Online helps domestic businesses manage reporting needs online. If you are currently using another payment processor, you will need to establish a merchant account with Chase in order to use Online POS Terminal. Please review its terms, privacy and security policies to see how they apply to you. Install the software driver using the disc accompanying the printer, or download it from the manufacturers website at www.epson.com. Also known as a post-auth. . Options on the page may vary, depending on your merchant account settings and your hardware selection. Hard Decline A declined authorization attempt resulting from a lost or stolen card, pick-up card, etc. Choose the checking account that works best for you. It is a browser based application that lets you use a computer as a point-of-sale (POS) credit and debit card processing terminal. This includes: total purchase amount, date, merchant category code and supplier/retailer name. Type text, add images, blackout confidential details, add comments, highlights and more. Are my merchant statements available from Online POS Terminal? Settlement The process in which a merchant transmits batches of transactions to the acquirer. A merchant account is a business bank account. To return to the transaction menu, press the Star [*] key. You submit your transaction data to us. locale selector dropdown: - United States: open in new window selected, locale selector dropdown: -Canada: open in new window, locale selector dropdown: -Europe: open in new window. These transactions may be resubmitted a day or two later in an attempt to obtain a valid authorization. American Express A company that specializes in the issuance of Travel and Entertainment (T&E) cards. Card Reader Input device on a card terminal that translates the information stored on the magnetic stripe on the back of a card. Batch A group of approved credit card transactions, usually accumulated during one business day. Upon successfully processing a transaction, you will receive a Transaction complete notification (see below). Similar to a fingerprint, your voiceprint is unique to you and created from more than 100 different physical & behavioral characteristics such as pitch, accent, shape of your mouth and vocal tract. You can refund the entire amount, or refund a portion of the original purchase. If an approval is given, the user must enter the approval code manually into the POS device as a "force" or "post-authorization.". Authorization confirms that the card number is a valid account number and that it has an available credit balance sufficient for the transaction. Presentment Currency The currency in which a purchase is authorized through Visa, MasterCard or American Express. Other POS systems must be set up to call through to VOID.) You have to complete the process for the gift cards to be redeemed properly. Only you and your financial institution know what your code is . chase merchant id number. Faster Method Of Payment (MOP) The way a merchant chooses to accept payment for products or services. Many employees may be issued the same card number. Media Retrieval Requests Media retrieval is the process of obtaining paper documents from a centralized location. The PIN pad is now ready to process a transaction. Activation, Issuance and Redemption voice authorization transactions are available from If the setting issue that caused the rejected transactions has been remedied, you may submit the previously rejected transactions for settlement. 2. The redemption is now complete in Online POS Terminal. Enter the credit card expiration date (MMYY format) Enter the sale amount (Example: 200 = $2.00) Verify the amount. Online POS Terminal supports the Address Verification System (AVS), as well as Visa and MasterCard Card Verification Values (CVSV, CVC2) and both American Express and Discover Card Identification (CID). If I have an existing merchant account with Chase, can my company be set up to use Online POS Terminal or must I establish a new merchant ID? 13. If we receive one, we will contact the issuer and request an authorization for you. The system is available on a 24/7 basis. The Page Size options will display the default printers preferences, so you may not see Roll Paper 80x297mm if the Epson T20 is not the computers default printer. The payment brand receives the settlement request and does the following: Issues a credit to us so we can reimburse you for the transaction amount. Used as an anti-counterfeiting measure on many payment cards. Protocol A set of rules that allow data communications to work. Online POS Terminal lets you send digital receipts for transactions to your customers. chase voice authorization phone number. 1. PPD A credit or debit entry, initiated by a merchant, pursuant to a standing, or one time authorization from a consumer, to effect an electronic funds transfer, to or from a consumer's bank account. Level III Data Level III purchasing card data includes the same information captured at Levels I and II, plus the following: quantities, product codes, product descriptions, ship to ZIP, freight amount, duty amount, order/ticket number, unit of measure, extended item amount, discount indicator, discount amount, net/gross indicator, tax rate applied, tax type applied, debit or credit indicator and alternate tax identifier. Gift cards require their own types of transactions and have to be managed through a life cycle: Selling the gift cards to customers through a standard sale, Activating and issuing the gift cards to add value to them, Deactivating gift cards if they are lost or stolen, Redeeming gift cards to remove value from them during a sale, Verifying the value left on a gift card using a balance inquiry or IVR call. This is the second step of the process. Altered Card A card on which the original embossed or encoded information has been altered for fraudulent purposes. 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