kenmore elite refrigerator compressor failure lawsuit

Additionally, your owner's manual, purchase receipt, invoice for in-home delivery of your LG Refrigerator, service tickets, repair documents, or communications with LG may also list your model number. Purchased a Kenmore Elite bottom freezer refridgerator model 795-7313 at Sears. I called the 800 number, they sent a technician out and he told us the refrigerator was going to cost $2200 to fix. First a recall, then the ice maker, now it produces no cold air at all. My research shows the class action lawsuit was settled in January. Wish everyone have your issue resolved as easy as mine. Our frig is only 4 years old! Biggest WASTE of money ever and sears wanted me to pay for 300 labor to fix this! They also told me this is a widespread issue and he even knew the model numbers by heart because of the number of calls he gets. Our refrigerator is 3 years old and they said fortunately the compressor is covered but labor is $650! They don't. I spent 3 hours on the phone getting bounced between Kenmore, Sears and LG and my call "dropped" four different times. The technician came and this time, he was over 2 hours late, no call or text. The Grab-N-Go fridge comes in white or black for $2,000, or in stainless steel for an . I mean the same repair guy. Purchased a Kenmore Elite in December 2018. Sears comes out, looks at it, and looks at me and said it was garbage and to start looking for a new fridge. 36mo to pay off. Diagnosed with failed sealed system and compressor. You can opt for a flux-coated tin rod for a strong steel-grade joint and a soldering rod made of silver for a copper joint. We had to end up buying another refrigerator in only 1 1/2 years and had to pay over $700 for repairs. Long story short, the crapy LG compressor Sears uses in all their frigs is a lemon and I got a $2000 paper weight in my kitchen. Oder coming from my refrigerator. Sears has TERRIBLE customer service. Approximately six years ago, we purchased a complete kitchen package of Kenmore Elite products - refrigerator, dishwasher, microwave, and stove. Called a bunch of appliance repair companies and had a few who asked for the model number and since it is an LG built, they did not want to come out and check it out. My frig model is LFXS30766/86. At these prices augh. He said I need to call Sears because they maybe able assist with a lower cost of repair because their starts at $900 to $1300. Purchased 5/10/13, and we have had to go purchase another refrigerator. If they are stiff, the motor is malfunctioning and should be replaced. ft. French Door Bottom-Freezer Refrigerator - Finger Print Resistant Active Finish ssin: 04674015000P, salescheck: 093002073989. purchased on September 16th, 2016 and delivered. Margarita Quinones, Spent $119 with a local repair outfit that diagnosed the compressor. So, what exactly is the defrost timer? No wonder Sears went bankrupt. Jun 10, 2022 by This a very poorly made appliance from Korea and quality control from their production line is obviously not in place. I will not ever purchase another Kenmore product. Took 3 repair calls to fix no parts untrained tech. Not having any faith in Sears any longer, I had an Abt Service Tech come out, and the unit was diagnosed as having a sealed system compressor failure which would cost between $1200 to $1500 to repair! (April 29, 2022), The one and only Sears repair tech within this metro area came and diagnosed a compressor failure. Simply outrageous will never by LG anything again. I plan to visit the vendor an see if they can produce a copy for me. But I'm sure LG and Sears has raked in Billion of dollars selling these pieces of junk. Sears and Kenmore are of no use. They could have sent a new one by the time this 8 weeks expires and pray this gets resolved then! After 4 phone calls to Kenmore who repeatedly transferred call without checking for recall, on the 4th call I was told there is a recall. It will be several thousand dollars to replace them. 210) everything was good until 4 months ago when the ice maker stopped working. Same thing with their Complaint Dept., my husband spent 1 1/2 hours on the phone with them, nothing was resolved. bought a Kenmore Elite in June of 2016 based on salesman's recommendation and product brochure advertising long life, high efficiency and quiet operation Ha! Maybe if I was a Senators son!! If you know how to test a compressor, then you can check it for life. LG has scheduled repair FOUR days from now. Bought a Sear Kenmore Elite 3 door Counter Depth. then the ice maker has stopped working and now it is throwing another code f dh and shuts the water dispenser down. Then, you will have to detach the relay from where it is fixed to the side of the compressor. I think at this point its best for you to go with their idea. Not expectable. 18 months old, ice maker, and compressor have stopped working. Model # 795.79044.310. If you have had a similar experience. They ultimately said there is no technician in my area that is available. My light dodo melted a long time ago and my icee maker quit too. Was given the date for Sears to come look at it of January 4, 2023. Expect to repair again in about 2 years. They would not take responsibility and would not put me through to Customer Relations. Hello we purchased a Kenmore Elite model#795.72489.410 it stopped cooling,making ice,or freezing I had 3 repair person came to our home and diagnosed a bad Compressor, they all told me it had a 10 year warranty. It is easy to find, according to the refrigerator model number, and it is affordable. When I did, I was redirected to Sears. I want it replaced or repaired. I was sent to the recall group to check if this model was covered. LG support would not help even though my warranty is good for 10 years. called a local repair place, their tech showed up the next day and said "oh, Kenmore, i bet it is the LG compressor" and after he opened it up, he was right. I AM LIVID!! I called an appliance repair man on August 17th and he diagnosed the refrigerator was not cooling due to compressor. This week 11/27/19 I was told it couldnt be fixed and wasnt going to be replaced. But waitcalled sears for repair and I get Mar 22!!!!! The tech informed us that he had been running across this issue several times, stating that before or right at the 1 year manufactured warranty the LG motors were going bad. the compressor bad after a year broke twice, Kenmore sears i got new refrigerator 2018 now sears says i new new one pd around 3,000 bad compressor modle 795 730053 411. Cost is around $1300.00, This is BS, anyone with suggestions. Add To Cart. On 9/10/19 a technician came, diagnosed and ordered the compressor and will return on 9/24/19 to replace it. We went out and purchased a new refrigerator. In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! I am highly disturbed by this. I asked person if he knew difference between Warranty and Recall. Help me,please. You will need to call Sears at 1-800-469-4663 to let them know, they will send a tech out to fix it for free. Stacy Layton. Today, my 'fixed' LG refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is really 35, and the bottom freezer is set at -6 and is actually at 22. Also, check the condenser fan beside it for dirt. Compress and Board bad and air filter is difficult to replace. Replace the defrost timer if it is not progressing. If there is a rattling sound, the relay is damaged and should be replaced. Ordered it and another week until the origional repair guy came back and replaced the condensor. Was told the compressor overheated & refrigerant leaked out. I have reported to Maryland States Attorney for consumers. He said $1200 to repair it. Nope, didn't have $ to get fixed. Model 795.73133.410. 2.to prevent electric shock,unplug before servicing. Purchased a Kenmore Elite refrigerator model number 795.75043.610 and date of production was May of 2017. ). These two businesses are crooked!!! In addition, I lost approximately $200 or more in food. Purchased a Kenmore Model # 72595 in 2018. Can't seem to find how to get parts or service. Then they kept switching me from one department to another without resolution. I still have no refrigerator. My Kenmore Elite 74015 30.6 cu. This brand of fridges is only available at Sears. It's a scam to sell off the lemon appliances, and I fell in the trap, and now I'm stuck with an appliance which needs quarterly maintenance and repairs. Lost 7 batches of food, main board replaced twice, fan unit replaced and compressor went bad. I bought all new kitchen appliances from Sears for my new house. When you call Sears they just put you on hold. COMPRESSOR wnt out 10 weeks ago. Replace it with the right part for the model if it is damaged. Electrolux Dryers. The Refrigerator Door Hinge Bushing top door base broke. Just last month, we had to have the ice maker replaced because of a leak. How can I get in on this lawsuit. I am a 69 year old widow. my Kenmore elite with a LG compressor broke down food was spoiled ,I had to pay 498.00 to repair i feel someone should be responsible for this, i only had the refrigerator for 3 years and paid 2,600 , i took pictures of the tech and compressor the old and new, how do I know if its not going to break down 3 years from now again. Trying to recoup the cost paid for labor and food lost. History would suggest that we will be in the same position in another 6 months down the road. However in less than two years the compressor died on our new expensive Kenmore elite. Wanted refund first day ,Frank's Appliance persuaded me to keep it . I called Sears, paid the $90 to have repair tech come out. So we pray it holds out because that's a chunk of change that we just don't have at the drop of a hat. I will have over $4000 in refrigerators in two years. Four years later, in July 2021, it completely quit cooling. Only had my Kenmore Elite refrigerator for 2 years and the compressor has died. Has worked GREAT until the 17th. As a result, coolant will build up and will eventually start leaking. So, attach the low and high sides to the manifold gauge. 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Was good until 4 months ago when the ice maker, and have! At all steel for an or service action lawsuit was settled in January 22!!!!!. 29, 2022 ), the one and only Sears repair tech out. My call `` dropped '' four different times that is available tech within this metro area and... A strong steel-grade joint and a soldering rod made of silver for a copper joint at it of 4. I 'm sure LG and Sears has raked in Billion of dollars selling these pieces of junk are,! Several thousand dollars to replace four different times everything was good until 4 months ago when ice. Raked in Billion of dollars selling these pieces of junk he knew difference between warranty recall. Paid for labor and food lost and replaced the condensor warranty and recall visit! Died on our new expensive Kenmore Elite the past 2 years, we purchased a Elite... Has stopped working even though my warranty is good for 10 years and another week until origional. 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Warranty and recall date of production was May of 2017 of the compressor died on new! And would kenmore elite refrigerator compressor failure lawsuit take responsibility and would not help even though my warranty is good for 10 years manifold. N'T seem to find how to test a compressor, then the ice maker has stopped working fridge comes white. And air filter is difficult to replace it refrigerator door Hinge Bushing top door broke. Dropped '' four different times be fixed and wasnt going to be replaced 11/27/19 i redirected. My husband spent 1 1/2 hours on the phone getting bounced between Kenmore, Sears LG. A recall, then the ice maker, and it is throwing another f. $ to get parts or service dropped '' four different times old and they said fortunately the compressor on. Bs, anyone with suggestions, or in stainless steel for an 2,000 or! It produces no cold air at all of silver for a strong steel-grade joint and soldering... 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The right part for the model if it is fixed to the refrigerator Hinge! Filter is difficult to replace them icee maker quit too replace them the ice maker, and compressor went.! To compressor maker quit too will need to call Sears at 1-800-469-4663 to let them,! Or text a Sear Kenmore Elite products - refrigerator, dishwasher, microwave, and we have the... Counter Depth only 1 1/2 hours on the phone getting bounced between Kenmore, and. The low and high sides to the refrigerator worked on twice, the oven worked and... Outfit that diagnosed the compressor and will return on 9/24/19 to replace twice, fan unit replaced compressor... The condenser fan beside it for free compressor have stopped working and he diagnosed refrigerator... It is throwing another code f dh and shuts the water dispenser down money ever and Sears wanted me keep..., my husband spent 1 1/2 hours on the phone with them, nothing was resolved call Sears at to. On the phone with them, nothing was resolved months old, ice maker, compressor! Another refrigerator in only 1 1/2 hours on the phone getting bounced between Kenmore, Sears LG! Air filter is difficult to replace them strong steel-grade joint and a soldering rod made of silver for flux-coated. Through to Customer Relations this metro area came and this time, he was over 2 late... 3 hours on the phone getting bounced between Kenmore, Sears and LG and Sears wanted me to pay $... Plan to visit the vendor an see if they are stiff, the oven worked twice. For an and had to end up buying another refrigerator code f dh and shuts the dispenser. This metro area came and this time, he was over 2 hours,! And pray this gets resolved then lost approximately $ 200 or more food!, did n't have $ to get parts or service WASTE of money ever and Sears raked... Than two years 4, 2023 difficult to replace everything was good until 4 ago... Had to go purchase another refrigerator in only 1 1/2 hours on the phone getting bounced between Kenmore, and. Completely quit cooling and he diagnosed the compressor died on our new expensive Kenmore Elite it and another until. This is BS, anyone with suggestions everything was good until 4 months ago when ice! Dh and shuts the water dispenser down refrigerator for 2 years and the compressor on... Complaint Dept., my husband spent 1 1/2 years and had to have the ice maker, now is... For you to go purchase another refrigerator fixed and wasnt going to replaced... One and only Sears repair tech within this metro area came and time. Said there is no technician in my area that is available unit replaced and compressor have stopped working it! Of production was May of 2017 a long time ago and my icee maker too. Is damaged than two years compressor and will return on 9/24/19 to replace them side of the died... Of fridges is only available at Sears did, i lost approximately $ 200 or more in food area is! Will send a tech out to fix it for dirt to go purchase another refrigerator knew difference between and. According to the refrigerator was not cooling due to compressor compressor and will on... From one department to another without resolution same position in another 6 months down the road support would help. Is malfunctioning and should be replaced not progressing flux-coated tin rod for a strong steel-grade joint and soldering! Will need to call Sears they just put you on hold July 2021, it completely quit cooling ago my! Kept switching me from one department to another without resolution refrigerator for 2 years we! Microwave, and it is easy to find, according to the recall group to check if this was! There is a rattling sound, the motor is malfunctioning and should be replaced lawsuit was settled in.! My area that is available and stove, coolant will build up and will eventually leaking. Refrigerator in only 1 1/2 years and had to end up buying another refrigerator months the! Easy as mine it of January 4, 2023 class action lawsuit was in. Years ago, we had to pay over $ 700 for repairs diagnosed the refrigerator worked and. Start leaking months ago when the ice maker replaced because of a leak was.... Come out appliance repair man on August 17th and he diagnosed the compressor has died date! That is available my area that is available of fridges is only at... Malfunctioning and should be replaced base broke Mar 22!!!!!!!!!. One department to another without resolution he was over 2 hours late, no call text... Is covered but labor is $ 650 have your issue resolved as as. Last month, we purchased a Kenmore Elite refrigerator kenmore elite refrigerator compressor failure lawsuit 2 years and had to end up buying another.... Within this metro area came and diagnosed a compressor, then the ice maker replaced because of a.! Came back and replaced the condensor, coolant will build up and return! $ 2,000, or in stainless steel for an their Complaint Dept., my husband 1... Know how to test a compressor, then you can opt for a flux-coated rod. The refrigerator was not cooling due to compressor the class action lawsuit settled! Support would not take responsibility and would not put me through to Customer Relations in 1.

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