Have a great day, Hotel Riu Palace Santa Maria Online Reputation Manager, Visited this hotel April 25 - May 2 during the pandemic with my husband and a single friend staing in a separate room. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. We remain with warm regards, Hotel Riu Palace Santa Maria Online Reputation Manager, The palace on sal lived up to all expectations. SwimUp rooms very nice and big enough. more. Such a shame but just seems really under-staffed and under-trained. We apologize for any inconvenience, and we hope you can understand that all the changes that may occur are only to ensure our guests and employees wellbeing and peace of mind, which especially now is our number one priority. 3 av 28 hotell i Santa Maria og vurdert til 4,5 av 5 p Tripadvisor. a member of staff on the door of each main restaurant giving everyone a squirt of anti bac. Voos Aluguis de temporada Restaurantes . It was never even a thought. Having never been to Cape Verde we were pleasantly surprised at how beautiful the island was, and thought this hotel was extremely well priced compared to other 5* stays weve had. I was put on a drip for over an hour. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. Hotel Riu Palace Santa Maria, Santa Maria: See 1,280 traveller reviews, 2,159 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. Hotel is very nice, with very friendly staff.Large collection of pools, with seemingly inexhaustible supply of sun beds, never had a problem getting sun beds with shade etc. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Of course there is sometimes a queue at the Pool bar, but thats only because the drinks are really good. Yes, free parking is available to guests. Perfect stay, beautiful setting on vast sandy beach, friendly service, We spent an inforgettable and relaxing 1 week holiday in this all inclusive 5 star hotel which is of amazing quality in what concerns the food, the rooms, the pools,the environnment and staff and the vast sandy beach. However the neighbouring palace on Boa Vista is a lot smaller and essentially the same. Also many many hotel guests walking in and out of public toilets barefoot.. then theyll be wandering into their own rooms later and so on wondering why theyve gotten ill. Blaming the hotel food service. Next door at the Rui hotel just outside on the beach you can watch Turtles hatching, this is amazing and starts at 4:30 daily. Lots of reviews moaning about toilets being few and far between. Prices are calculated as of 09/01/2023 based on a check-in date of 22/01/2023. Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). The minibar in the room was a brilliant. Review collected in partnership with riu.com. Kind regards Hotel Riu Palace Santa Maria Online Reputation Manager, The hotel has a great location with beautiful beach and ocean! The hotel is spotlessly clean, the staff work so hard and was all very pleasant. Buggy drivers delivering to the huge site are whizzing around and, Dear Sharond63, Thank you very much for staying at our hotel and for providing your honest feedback. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. This is the version of our website addressed to speakers of English in United Kingdom. Advertised as 5*, Im afraid thats a joke. Restaurant-only one in use. Lots of reviews moaning about toilets being few and far between. Food is delicious and plenty of bars to enjoy drinks and entertainment. a member of staff on the door of each main restaurant giving everyone a squirt of anti bac. They are fighting all day. Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!!! Very nice, brand new hotel. However, the weakest part about this hotel is unfortunately staff. At the same time, we can assure you that all our rooms are built considering the legal requirements regarding insulation and it is therefore very unpleasant for us to hear that you still perceived an increased noise. We are sorry to hear that you felt ill during your holidays. Yes, it offers wheelchair access and facilities for disabled guests. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. Due to covid, many of the restaurants and pools were closed. Beware: all a la carte restaurants are closed due to COVID. The whole of the resort seemed spotless to us, the cleaners do a great job and are constantly walking round cleaning up. Konaklamanz iin fiyatlar karlatrn ve en iyi teklifi aln. Feriestedet har roomservice. Hotel Riu Palace Santa Maria, Santa Maria: See 1,308 traveller reviews, 2,186 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. Lock in the lowest price from these sites. At the beginning of the holiday we thought we had new clean cups and glasses but no. more. Thanks Riu and Sal. Hotel Riu Palace Santa Maria: Lovely relaxing stay - Read 1,290 reviews, view 2,171 traveller photos, and find great deals for Hotel Riu Palace Santa Maria at Tripadvisor. We constantly meet people in public places, and viruses are easily spread among them. View Hotel 2,822 reviews 1.0 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive 2022 Hotel Oasis Salinas Sea View Hotel 3,561 reviews 1.0 miles from Hotel Riu Palace Santa Maria Free parking Beach Top Rated Breakfast included 2022 Hotel Morabeza View Hotel 1,048 reviews 1.2 miles from Hotel Riu Palace Santa Maria Free parking Pool Very nice, brand new hotel. Great hotel , water park was ace for our 3 year old , little town Santa Maria had some nice little seafood restaurants , hotel staff couldnt do enough for us place was spotless and weather for the week ranged from 27 to 34 degrees, This is the version of our website addressed to speakers of English in the United States. The last few days of the holiday, there seemed to be a major problem with mosquitos, with lots of people being bitten multiple times (including us). While your neighbor is talking a bit loud, you can hear every word, walls not enough isolated which is a headache at 5am in the morning.. No smoking allowed while having a coffe or an eveneing beer..very healthy but .. Read Reviews of Hotel Riu Palace Santa Maria. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We look forward to hosting you again very soon to match, or better, exceed your expectations in the style that distinguishes us at RIU. Food is fantastic, I can only compare with a few Carribean resorts: there is so much to choose from that you may not even try the entire variaty during your stay. Dear Guest,Thank you for the time you have taken to write us about your experience. This is the version of our website addressed to speakers of English in India. Ilha do Sal All Inclusive Honeymoon Resorts, Hotels near Atlantic Star Nautical Center. ), Ask gel01 about Hotel Riu Palace Santa Maria, We compared the lowest prices from 15 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 17 websites, We compared the lowest prices from 16 websites, We compared the lowest prices from 11 websites, We compared the lowest prices from 13 websites. Nothing crazy and theres only 4 or 5 slides but its enough to have a laugh on. Hotel Riu Palace Santa Maria, Santa Maria: 1.316 Bewertungen, 2.198 authentische Reisefotos und gnstige Angebote fr Hotel Riu Palace Santa Maria. Respectfully,Hotel Riu Palace Santa MariaOnline Reputation Manager. On our website, and anywhere you can book our hotel we do indicate that in order to meet each countrys hygiene requirements, there may be some changes to each hotels services or facilities and amenities that differ from what is described. Over cooked! Waves was so huge, No Kindze can go to the ocean, its to dengerous. We will share your message appropriately with our management team, and it is our hope to welcome you in the future under better circumstances in order to give you the fully convincing experience you deserve. Hotel Riu Palace Santa Maria, Santa Maria: 1,312 Hotel Reviews, 2,198 traveller photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor Non of us were ill and we ate everything. Restaurants near Hotel Riu Palace Santa Maria. Receptionist advise to buy beverages outside and store in the fridge :-/ The beach is of course nice, but compared ro the previous RIU Palace, not comparable as way to windy and very unconveniant. More. We enjoyed everything about the holiday. To do listVisit shark island, its a short trip and some people do get taxis, we booked it through TUI. Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4,5/5 von Reisenden bewertet. Obviously, not the fault of the hotel, but something to bear in mind. !This is not true, we did come across people at the hotel telling us they have been unwell, the cause was unknown. Overall great stay. Just amazing, our room, the food, the cleanliness, the staff and the drinks. If you are looking for an excellent Island tour, safe and for a price more than reasonable do not hesitate to ask for Helder on the beach or contact him directly via Facebook: Hlder Luis.You will not be disappointed. View Hotel 2,520 reviews 0.3 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive Smartline Crioula Hotel View Hotel 2,281 reviews 0.5 miles from Hotel Riu Palace Santa Maria Free parking Pool All Inclusive 2022 Hotel Riu Funana View Hotel 2,718 reviews 0.5 miles from Hotel Riu Palace Santa Maria Visit hotel website All Inclusive 2022 This is the version of our website addressed to speakers of English in the United States. We are sorry to hear about the unfortunate accident you witnessed on the beach. Check in was quick and easy, we were given a drink on arrival and luggage was taken to our room for us. Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4,5/5 von Reisenden bewertet. Hotel Riu Palace Santa Maria, Santa Maria: 1.308 , 2.186 Hotel Riu Palace Santa Maria, #3 28 Santa Maria 4,5 5 Tripadvisor. Also many many hotel guests walking in and out of public toilets barefoot.. then theyll be wandering into their own rooms later and so on wondering why theyve gotten ill. Blaming the hotel food service. It was fun. Maybe some people just like to criticise although there is actually nothing to complain about. For the party people. Some of the more popular amenities offered include a swimup bar, free wifi, and a pool. Wait staff constantly using anti bac using cutlery to lay napkins etc. Please see our partners for more details. Other comments I would make are, the white and rose wine is awful and no selection - very very poor and gave me a really bad headache. I am not one to write reviews but i felt i had too,We were the first flight from uk that landed in cape verde departed from Birmingham, we arrived at the hotel refreshments were waiting nice touch as in all Riu's, we checked in to find our room was on the second floor, I have a 6 month old and this was not pheasible due to having a pram and not one lift in the complex, we found staff very rude, I've stayed in the riu dunamar in Mexico and the standard there was amazing and that is also a platinum hotel too,after a hour of getting our room then finally our bags after they went to the old room we was settled in after a 6 plus hour flight, during our stay no staff came and asked for our drinks order by the pool, we are people who tip generously but we couldn't justify the rude, Dear Amy, Thank you for staying again in one of our hotels and your comments. We are very sorry to hear that your experience did not meet your expectations. Our 19th stay with Riu on Cabo Verde, Once in Boavista and 18 in Sal, we are so satisfied and we will for sure come back as soon as possible. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 316 recensioner, 2 198 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. Tripadvisor performs checks on reviews. Overall a good vacation with some minor problems. There was a distinct shortage of waiters, none at all in the sun bathing areas. a member of staff on the door of each main restaurant giving everyone a squirt of anti bac. The rooms were cleaned every day and the beds completely changed plus clean towels but it was what the cleaner did with a cup and glass, she took them in the bathroom swilled them under the tap and then dried the with a cloth. We are very happy to know that we were able to make your stay so pleasant, safe and memorable. Are any cleaning services offered at Hotel Riu Palace Santa Maria? ** one thing I would say is that the rooms could do with two pillows per person as they are quite thin. Our king bed was two pushed together but it was absolutely fine. Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). Hotel is really nice. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This is the largest RIU hotel that we have stayed in. Restaurant-only one in use. Catering products were also high quality. Fortunately, you used our medical service, which was able to help you and that you then received care and medicine at the clinic. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. Reserva Hotel Riu Palace Santa Maria, Santa Mara en Tripadvisor: 1.308 opiniones y 2.186 fotos de viajeros sobre el Hotel Riu Palace Santa Maria, clasificado en el puesto n.3 de 28 hoteles en Santa Mara. Receptionist advise to buy beverages outside and store in the fridge :-/ The beach is of course nice, but compared ro the previous RIU Palace, not comparable as way to windy and very unconveniant. As an adult couple with no kids we had no reason to use the water park. Now 189 on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. Service is remarkable, best African expirience for me so far. The service is excellent and the waiters are very friendly. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. The food was lovely with a good selection for breakfast, lunch and dinner. The staff is very helpful, nice and give their best to make anything possible. The buffet is excellent and great choice. Personally I believe its the latter! I would recommend this hotel.Couldnt fault it.Enjoyed my stay as I celebrated my 50th Birthday here and had such a wonderful time.Thanks to all the staff. Excellent hotel in a fabulous location. We had a great holiday at this hotel . Food- very so so. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Claim your listing for free to respond to reviews, update your profile and much more. Yawn. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. We both had blood and poo test taken. The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). It could of been a brilliant holiday, the hotel was nice, food was good. Hotel Riu Palace Santa Maria, Santa Maria: Tarafsz yorumlar okuyun, gerek gezgin fotoraflarna bakn. Hotel Riu Palace Santa Maria, Santa Maria: 1,310 Hotel Reviews, 2,186 traveller photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. Food- very so so. On our website, and anywhere you can book our hotel we do indicate that in order to meet each countrys hygiene requirements, there may be some changes to each hotels services or facilities and amenities that differ from what is described. Weather, hotel , transport to hotel etc all absolutely spot on not done any trips but if thats your thing then reach out on fb to the very many guides or easily find one when here on the beach or through your rep. Claim your listing for free to respond to reviews, update your profile and much more. Staff are really friendly and the room service feature on the app is great if you need anything extra. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. Now, we are pleased that our holiday was not changed as we have had an amazing time. Day and evening entertainment. So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. The bar service is excellent too but the wine and drinks seemed watered down and taste cheap. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde. Taxes and fees that are shown are estimates only. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Please see our partners for more details. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. Would recommend that microwaves are available to use for those that prefer their food a lot warmer. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Room types may vary. The meals were very good, especially the speciality restaurants, the main buffet restaurants choice was plentiful however the only thing that let them down was that the food was often barely warm. On the whole, we really enjoyed the food and had no problem what so ever. We have always fancied travelling to Cape Verde and booked this holiday at the Rui palace Santa Maria last minute. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. You also can experience the island, whilst traveling to the harbour.For the party people. 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